FAQS

Our useful tips will help you navigate the memorial design form.

  1. What should I include in the program obituary?

    The obituary program details normally include: birth information, parents, where they grew up, education, career, spouse and children, survived by (those still alive), preceded by (those who have passed before), and accomplishments.

    Example: Obituary or Biography

    Hank "HP" Paul Dennison was born one sunny morning on January 5th, 1946 in Dallas, Texas to Henry and Ellen (Morris) Dennison of Baton Rouge, Louisiana. Hank was the oldest of three children. His brothers, Jacob and Joseph always looked up to him to show them the ropes. Hank wouldn't have it any other way. After graduating from high school, Hank attended Baylor University and earned a degree in engineering. His education quickly allowed him the opportunity to travel to many places and meet many people. One of those people happened to be the love of his life, Lorraine Smith, of Glen Cove, New York. In 1973, Hank married Lorriane in a small church ceremony. Soon after, the couple moved to Mesa, Arizona to settle down and start a family. They had sons Jacob and Joseph in 1975. Hank enjoyed working with charities, serving as a deacon in his local church, playing sports with his sons, and reading to his grandchildren. Hank is survived by his wife, Lorriane Anne Dennison, sons Mark (Tammy) and Jim (Gloria) Dennison, grandchilden Melissa, Annie, and Mark Jr., his brother Jacob Dennison, and many other family and friends. Hank is preceded in death by his mother and father, Henry and Ellen (Morris) Dennison, and brother Joseph Dennison. Hank will truly be missed by all who loved him.

  2. What does "survived by" and "preceded by" mean?

    "Hank is survived by his wife, Lorraine" means that Loraine is still alive.

    "Hank is preceded (in death) by his brother, Joseph" means that Joseph passed sometime before Hank.

  3. What should the Order of Service look like?

    This section is available to outline the order of service or memorial.

    Example: Order of Service

    PROCESSIONAL

    Music, "Song of Love"

    INVOCATION

    Rev. Morris Greendon

    SCRIPTURE READING

    Old Testament, New Testament

    PRAYER

    Mr. Troy Wilmstead, Son

    MUSIC SELECTION

    "Amazing Grace", Lima Wilmstead, Daughter

    TRIBUTES

    Two Minutes Please

    OBITUARY

    Read by Nina Wilmstead, Granddaughter

    MUSIC SELECTION

    "Tis so Sweet", Central East Choir

    EULOGY

    Pastor William Jainston

    RECESSIONAL

  4. What is the ideal quality for submitted photos?

    High resolution images, at least 300 pixels per inch (ppi), are ideal for quality printing. Ex: A 4x6 inch photo would require pixel dimensions of 1200x1800. For Video Slideshows, aim for photo resolution of 150 pixels per inch. Ex: a 4x6 inch image would have pixel dimensions of 600x900.

  5. Can I pick my own music for the video slideshow?

    Our list of musical selections are cleared for you to share via YouTube (without any copyright issues). If you would like to use different music for your memorial or personal celebration, simply mute your video and play your musically selection simultaneously.

  6. Once my Memorial Design Project (MDP) Form is submitted, can I make changes?

    We want to make sure that you receive your products by your desired delivery date. Once you select,
    "Yes, I would like to Submit my Memorial Design Project. I understand that design work WILL now begin and any changes made hereafter will NOT be incorporated into the design.", we begin the process of designing your products. Once complete, we will send the you an electronic proof of the design. If there is an error on our end (content that differs from what was submitted on the MDP), we will correct the error before emailing you the final Print-Ready digital files. We are unable to add content (another tribute, more photos, etc.) to the design project during this approval phase.

  7. How long do I have to submit my Memorial Design Project (MDP) information?

    Our processing time is 2 days after you submit your MDP information. If you are planning to have your digital MDP files printed, please account for your printer's processing time. For example, if the printer has a processing time of 3 days, you would need to place your MDP order at least 5 days (our 2 days plus the printer's 3 days) before your required delivery date. PLEASE NOTE: We only offer printing services to partner clients (funeral homes, memorial service providers, churches, etc. that offer our Memorial Design Projects to their clients).

  8. Where should I print my Memorial Design Project?

    All of our memorial design project files are sent to you via email, in PDF format, and can easily be printed by most printers. While we only offer printing services to partner clients (funeral homes, memorial service providers, churches, etc. that offer our Memorial Design Projects to their clients), we do have a list of printers that are familiar with our Memorial Design Projects. Feel free to select from our list or a printer of your choice.

    NOTE: While the larger printing companies like Staples and Fedex can normally offer faster turnaround, their pricing can be 2 to 3 times higher than smaller local print shops. Given enough time (about 3 days' notice), local printers can provide high quality printing at great prices.

  9. What kind of paper should I use to print my Memorial Design Project?

    The recommended paper weight is 80 lb cover gloss stock. Half-fold programs should be scored to avoid cracking along the fold. All items should be printed full bleed. The files have a .125 inch bleed on each side, which allows the printer to print and trim, with the graphics bleeding all the way to the edges without a white border.